ORDERING
Making purchases on T3MPO.com is simple!
Just browse the site for your favourite releases or use the search engine and type label or artist or use the “filter by Artist”, “Filter by Label” or “Filter by Price” on the product categories pages. Select your favorite music by adding them into your basket using the “Add To Cart” button.
FOR SHOP ORDER INQUIRIES CLICK HERE
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WISHLIST
Tempo specializes in tracking down your hard to find Vintage & New: Classic | Drum and Bass | Intelligent | Jungle | Breakbeat | Bass | underground records!
In case you found your “dream” record and it’s out of stock, just press the * and it will be added to your “Wishlist” and we’ll try to re-order your favourite record as soon as possible and once it’s in stock you will be notified via e-mail.
In case you have a wantlist/wishlist please share it with us, once it’s in stock you will be notified by e-mail.
My Wantlist/Wishlist!
Want to sell your records? We are always looking for entire collections, particularly old Jungle or Drum and Bass records from the 1990-1996 era but only in Very Good + or Near Mint condition (VG+/NM: see Terms & Conditions for our record condition grading).
Simply send us a list with Artist + Title + Label + Condition via e-mail:
My Records For Sale!
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PAYMENTS
Follow these three simple steps:
Step 1. Click “Buy” > go to “Checkout” > make “Payment” = Once item is in *stock it will ship!
Explanation of use: Once submitting your record via the “Add To Cart”, press the “Shopping Bag” in the menu or select the “Go To Checkout” option at your “Shopping Bag”, you will now go to the second step “Checkout”.
Step 2. Fill out all your *address details and add your payment option; Paypal, iDeal (Dutch buyers only) or Bank, select the “T&C” option link down below and press: “Place order”.
*If you would like to have your parcel send to another shipping address instead of the invoice address, please fill out the Shipping Address details as well (we can not be held responsible for any delay or lost parcels using this extra service)! *Please note: When paying manualy it’s very important to provide us your invoice number as a payment reference along with your Paypal/ CC or Bank transfer to ensure fast shipping!
Step 3. You will receive an automatic e-mail confirmation with your purchasenumber and purchase details. Your order will be checked, processed and shipped by our staff as soon as possible and during normal 09.00-17.00cet workinghours/days (not during the weekends). We’ll always do our best to send orders the same day (unless if it’s *pre-orders), orders received after 17.00cet will be send the next workingday.
*Please note that (pre-order) release dates and stock are liable to change at any time!
** Please note that combined orders with pre-orders are send once the last pre-ordered record is in stock!
Pre-ordering works like this:
Click “Buy” > go to “Checkout” > make “Payment” = Once item is in *stock it will ship!
*Please note that pre-order release dates and stock are liable to change at any time.
Tempo offers 4 payment options:
1. International Direct Bank Payment (No Cheques)!
How does this work: Once selected the Bank Deposit option press the “Place Order” button, you will now receive a confirmation e-mail with all your order details/ Purchase number and our Bank details including your total amount. Transfer the total amount directly to our bank account:
BANK DETAILS INQUIRY TEMPO SHOP CLICK HERE *Please note: ensure you include your Name (as written in the “Enter Your Details” checkout section) & use the Invoice/Purchase number with your total amount in Euro currency only! Bankpayments must be received WITHIN 5 days after ordering, once we have received the total amount in our bankaccount you will receive the last confirmation e-mail with your trackingnumber and your order will be dispatched.
2. iDeal
Nederlands / Dutch only: iDEAL is een online betaalmiddel, waarmee consumenten kunnen betalen via hun eigen bank. Niet alleen webshops maar ook andere online organisaties buiten de e-commercemarkt bieden iDEAL aan. In een paar stappen is de betaling gedaan:
1. U kiest iDEAL als betaalmethode.
2. U selecteert uw bank.
3. U komt direct in het internetbankieren van uw bank en logt in op de voor u bekende manier.
4. De gegevens van uw betaling zijn al ingevuld en u keurt de betaling goed.
5. Uw bank toont direct een bevestiging van de betaling.
6. U keert terug naar de webwinkel; bestelling en betaling geslaagd!
7. Uw order wordt verzonden indien de betaling bij de webwinkel ontvangen & goedgekeurd is.
3. Paypal Payment
How does this work: Once selected the Paypal/Creditcard Transfer option, press the “Place Order” button, you will be directly guided to the Paypal website, log in at the righthand section including your Paypal e-mail address & password. Fill out all your personal details, the amount in Euro currency only and last fill out our Paypal address: temporec(@)gmail.com + add 2,5% to cover the Paypal/ CC fee and submit your order.
*Please note: ensure you include your name & Invoice/Purchase number with the given total amount (inc 2,5% Paypal fee) in Euro currency only! Once we have received the total amount in our Paypal account you will receive the last confirmation e-mail provided with your trackingnumber and your order will be dispatched.
Info + Create Paypal Account!
(Paypal is processing all our Creditcard Payments and is the largest online credit/debit card handling company, utilising 128bit SSL encryption to ensure your shopping is safe and secure)!
4. Creditcard Payment (Visa & Mastercard only)!
How does this work: Once selected the Paypal/Creditcard Transfer option, press the “Place Order” button, you will be directly guided to the Paypal website, fill out all details on the lefthand side, add 2,5% on the given total amount to cover the creditcard fee and submit. *Please note: ensure you include your name & Invoice/Order number with the given total amount (inc 2,5% Paypal/CC fee) in Euro currency only along with your CC transfer! Once we have received the total amount in our Paypal/Creditcard account you will receive the last confirmation e-mail provided with your trackingnumber and your order will be dispatched.
(Paypal is processing all our Creditcard Payments and is the largest online credit/debit card handling company, utilising 128bit SSL encryption to ensure your shopping is safe and secure).
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DO I HAVE TO PAY VAT?
Yes, and the EU countries subject to VAT are: EU Countries!
All prices shown in the shop are ex 21% vat, this will be added in the final stage in the checkout cart. Countries outside the EU are not subject to 21% vat.
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SHIPPING
All records are posted via 1. UPS (default) or 2. PostNL/TNT (optional) or any other shippingcompany and packed in high quality special record mailers with stiffeners (cardboards both sides) for added protection!
Shipping Cost & Shipping Services:
Free shippingcost to customers living in European Union (with the exception of customers who live in very distract small towns or islands) for orders ONLY ABOVE Euro 75!
*Contact us before paying via Bank/ Paypal or CC and provide us your order & address details!!
Shipping Services
We provide Shipping Services 1 and 2 As Default, wich means the shippingcost are automatically given when you provide your country in Step 1 at the Checkout stage.
Shipping Service 1
Dutch customers; UPS Standard or PostNL/TNT Standard Price eur 5.99
Shipping Service 2
European customers; UPS *Standard or PostNL/TNT *Basic (no insurance*). Price eur 9.99
International customers; PostNL/TNT Standard (normal delivery, no insurance*). Price eur 29.99
*Contact us for more shipping options
*T3MPO.com can not be responsible for any delay on packages (make sure you are at home at the day of arrival or leave a note for the delivery company).
Delivery
Dutch Parcels; normally within 1-2 working days.
European Parcels; normally within 2-8 working days (but officially may take up to 30 days).
International Parcels: Standard; normally within 10-15 working days (but officially may take up to 30 days).
Please note: your delivery address should be an address where someone can accept your parcel during office hours!!
Lost or damaged parcel
Due to foreign customs and postal delays beyond our control please allow up to 28 days for delivery before contacting us for lost packages! We can not guarantee delivery times as these are technically out of our control.
In case you did not receive your parcel after the given period of 30 working days we assume your parcel has been lost. In this case you are entitled on compensation on the cost of the product ex shippingcost, once we have notified our shippingcompany first. We will not give any cash refunds (you are entitled to order another record for the same price)!
The above policy is the same for any damaged parcels caused by the shippingcompany, therefor we give no refunds on shippingcosts (as this is technically beyond our control). All our parcels are send in special designed envelopes including stiffeners (papercardboards) on both sides to give the records the best protection. However we will always do our best to give you the best possible service so therefor please read our Terms & Conditions first!
Report lost or *damaged parcels
Please send us the following info: Name, Invoice/Orderno and correct shipping address details (as previously provided in the checkout and our order confirmation e-mail), damaged parcels need to be reported immediately after delivery!
Report lost-damaged parcel
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RETURN POLICY
Step 1. Describe your complaint with full details (broken records or bended sleeves) or send us a digital photo of the damaged parcel/ record(s) via e-mail. Send us the following info: Name, Invoice/Orderno and correct address details:
Report Damaged Parcel
Step 2. After receiving your e-mail with your complaint we will take this into account and notify our shippingcompany or deny your complaint. If your complaint has been approved by our shippingcompany you will be notified via e-mail. We will compensate the original sold product but not the shippingcost! If your original purchased product is out of stock you may select another product for the same original amount (ex shippingcost).
For all sales and use of T3MPO.com our Terms & Conditions are applicable, you can read our T&C here:
Terms & Conditions
Contact & Company Details:
Tempo Records
Philips Willemstraat 41 A
3051 PM Rotterdam
The Netherlands
KvK/CoC: 24488579 (Vestigingsnr. 000010697721)
BTW/VAT: NL144730170B01
E-mail: shop(@)T3MPO(.)com
Thank you for your continuous support!
Return to shop!
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